Requesting Boxed Software in Autodesk Account

Software Coordinators and Contract Managers can request product media (CD, DVD, or USB, depending on the product) through Autodesk Account for current versions of products covered by Maintenance Subscription.

To order boxed software for previous versions, see Submitting a Request for Boxed Software.

To request product media for the current software version:

  1. Sign in to your Autodesk Account at
  2. Click Management to view your Products & Services.
  3. Locate the software title with an active Maintenance Subscription and click More actions below the download button.
  4. Select Get a physical copy from the More actions pull-down menu.

    Description: Image of the process for logging into Subscription Center and accessing benefits.
  5. Select from the products available on your Maintenance Subscription contract and complete the requested shipping information.
  6. Click the Next Step button after you complete the form to review your order.
    Note: The button is active after you enter all the required product and shipping information.
  7. Click the Go to Checkout button to proceed to the payment screen.

  8. Enter the requested billing information and click the Place your order button when finished.

After submitting your order, a Thank You page displays your order details, and you can print a copy of your final invoice. A copy of your order information will also be sent to the email address on your Autodesk Account.

Note: Please allow up to 3 weeks for delivery when you select a standard ground shipping method.

More Information:
Phone: 1300 667 263


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