Autodesk Server Security Update Impacts Desktop Subscription

On March 31, 2015, Autodesk will be performing an upgrade to our security protocol that will affect customers' ability to log into their Autodesk® Desktop Subscription 2014 and 2015 products. This is in response to published information describing a new method to exploit a vulnerability in SSL 3.0, called POODLE. This is an industry-wide vulnerability affecting the SSL 3.0 protocol itself and is not specific to Autodesk products.

What is happening?

On March 31, 2015, when Autodesk disables SSL 3.0 on our Desktop Subscription authentication servers, Autodesk Desktop Subscription 2014 and 2015 customers will experience an error when they first log into any entitled Desktop Subscription product.

Action Required 

If you are an Autodesk® Desktop Subscription 2014 or 2015 customer you should have received an email with instructions to download a hotfix to resolve the login error described above. Please download this hotfix to avoid any issues.

Learn more here: Autodesk Licensing Hotfix - POODLE SSL v3 vulnerability (CVE-2014-3566) or contact us for further assistance.

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