Autodesk Maintenance Changes Explained

Autodesk recently released communications regarding pricing changes and an offer available over the next three years that makes switching to subscription an attractive option.

As with any change, we get that it doesn’t always feel welcome, and there are plenty of  questions to be answered. See responses from Autodesk to a few common concerns we’ve heard:

Why is Autodesk making these changes?

Autodesk believe subscription is the best way for everyone to experience our software. Autodesk are focusing on building out and delivering a great subscription experience, and our pricing offers reflect our desire to encourage as many customers to become subscribers as possible.

What’s in it for you?

In a world where most Autodesk customers access software via subscription, Autodesk know they must work harder than ever to earn your business, constantly deliver value and win your satisfaction. If they don’t deliver, you won’t renew your subscription, right?

Subscribers will have a more rewarding relationship with Autodesk. Rewarding how? Subscribers already get enhanced support direct from Autodesk. They receive services and content tailored to their needs. And subscribers can look forward to even more connected services that are only possible with the cloud. Additionally, administration of the software will be simple when you standardize your Autodesk products on subscription.

If you’re a maintenance customer today, you may not find every one of these benefits a fit for you, but you will find a range of options like:

  • A low price access point;
  • The convenience of charging subscription cost annually to projects;
  • Frequent product updates that you can decide when to consume;
  • More convenient support including “schedule a call” for faster engagement times,
  • And you can turn on and off subscriptions based on your project peaks and valleys.

What does this mean for your wallet?

If you’re on maintenance, you have already made a significant investment in Autodesk software. Autodesk appreciate that, which is why starting in June, switching from maintenance to subscription will cost you far less than if you bought a new subscription.

Basically, at time of renewal you can decide when and if you want to move to subscription for the same cost as your maintenance plan (which ends up being about 60 percent less than a new subscription).  You can also wait and take advantage of this offer in year two or three, whenever the timing is best for your business, or not at all and remain on maintenance. If and when you do decide to make the switch, you can lock-in that discounted subscription price for three years with no upfront payment required.

Beyond the three year lock-in period, all customers who make the switch will be grandfathered in at the discounted price by year four (about 15% higher than their original maintenance cost). As long as you continue to renew, you’ll keep this discounted pricing, which will be lower than maintenance plan renewal pricing and far below the cost of a new subscription.

Here is a pricing comparison example to give you a better idea of what this might look like:

Example of a North America AutoCAD customer staying on maintenance:

2017 renewal = $570/year
2018 renewal = $625/year
2019 renewal = $750/year
2020 renewal = $750-$900/year (range based on 0-20% max price increase)
2021 renewal = $750-$900/year (range based on 0-20% max price increase)

Total: $3,445-$3,745

Example of a North America AutoCAD customer switching to subscription in 2017 and locking-in for 3 years:

2017 M2S = $570/year
2018 M2S = $570/year
2019 M2S= $570/year
2020 M2S = $630/year (by year 4 all customers that migrate to subscription will land at a final discounted track of about maintenance +15%)
2021 M2S = $630/year (subject to standard price adjustments, unplanned at this time; customers have the option to lock-in pricing with a 3-year contract)

Total: $2,970 / 15-20% less than staying with maintenance plan.

Additional pricing information can be found in Frequently Asked Questions

Is maintenance going away?

Autodesk have no plans to discontinue maintenance. It will be available on an annual basis but it will cost more than the discounted subscription pricing. In addition, all of the updates to Autodesk core products will benefit customers who are on maintenance and subscription customers alike.

Autodesk are being transparent about these changes, so that you have time to consider what works best for you.

Ultimately no mass communication can answer all the questions unique to you, so we encourage you to contact Redstack for ruther information on 1300 667 263 or via our Contact Us form. Our local team of friendly experts are available to answer any questions you might have.

Additional information is available in this FAQ.

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