When purchasing new technology, 3D design and 3D modelling businesses are well advised to consider a range of factors related to the quality and suitability of comparative products or services. In addition, the vendor's standard of customer service and their experience in implementing the technology are also important considerations.
It's not just about the technology
Once you've acquired a particular piece of software or hardware, your ongoing experience is likely to depend on how well you've set it up in the first place. It may even be the leading product on the market, but if it doesn't get implemented properly, you may end up getting frustrated if it's not performing the way it should over time.
That is why selecting a technology provider with a good reputation for successfully implementing the solution you want is so important. Testimonials or references in which previous clients vouch for the good experiences they've had can be very useful in this regard.
Given that many technology products require regular updates or customer service in the long-term, your business should also assess how well a provider is going to be able to give you ongoing customer support. When you make a purchase from a technology provider, you are often entering into a long-term relationship!
How does Redstack stack up?
Leading engineering and design 3D technology company Redstack is well known in Australia for its high levels of customer service and trustworthiness. They are one of the few technology providers that measure their customer service rating (which is regularly maintained above 9/10) and test and use the technology they sell.
While offering a strong range of complementary end-to-end solutions, such as Autodesk CAD software, 3D printers, 3D printing consumables, BIM training and services, Redstack's customer service, technical support and training is amongst the best in the in
Kae Woei Lim, creative director at Imaginables says his company is proud to have partnered with Redstack.
"With their broad range of technology, skills and experience, Redstack are helping customers achieve fantastic results, integrating 3D printing into entire workflow solutions for clients across a range of industries including architecture, manufacturing, construction, civil engineering, electrical engineering and more," Mr Lim said.
Reach out to us today
For quick and easy browsing of the technology that Redstack provides, check out our online store. As an Australia based firm, we will ensure you have the local support necessary to get the most out of your technology investment. Contact us today to find out more on 1300 667 263.