How to use Inventor Reset Utility to reset the local environment for a Windows User Account (Inventor)

Nov 1, 2014


You want to use Autodesk® Inventor™ Reset Utility to reset the local Inventor environment for a Windows® User Account. 
Damaged local user account settings can impair the normal operation of Autodesk Inventor. 

Common symptoms include:
  • Unable to export AutoCAD™ DWG 
  • Unable to launch add-In
  • Add-In commands are grayed in the ribbon
  • Dialog boxes do not appear after launching a command
  • Import/Export commands do not function
  • Program crashes when entering add-in workspace 


Note: It may be necessary to lower the User Account Control settings to the lowest level and temporarily disable any anti-virus software for the reset activity. 

To lower the User Account Control settings:
  1. Browse to Control Panel\All Control Panel Items\User Accounts.
  2. Select "Change User Account Control Settings."
  3. Move the slider to the lowest setting, "Never Notify."
  4. Select OK.
This process will remove all customizations done in the following areas:
  • Ribbon
  • Keyboard shortcuts
  • Marking menu
  • Application options
  • Current Autoload state for Inventor add-ins
  • Current state of Welcome Screen
  • Recently opened files
  • Vault Server login information
To back up all ribbon, keyboard, and marking menu (GUI) customizations:
  • Export an XML file from the Customize dialog box (Tools ribbon > Customize).

User-added image

To back up all of the Application Options:
  • Export an XML file from the Application Options dialog box (Tools ribbon > Application Options).
User-added image 
The reset tool will automatically detect which versions of Inventor the user has run and display them in the Autodesk Inventor Reset dialog box. By default, the reset tool selects the version initiated most recently.  

User-added image

To launch the reset utility:
  • Extract the attachment in this article and double-click the executable file.
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